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From367US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd Kukulcan Km 12, Cancun, Mexico, 77500

Riu Palace Kukulkan (Adults Only) is a luxurious 5-star Cancun hotel offering four outdoor swimming pools, including one with a swim-up bar. This adults-only resort features an all-inclusive experience alongside a diverse range of dining options and leisure activities.

Rooms & Amenities

The Riu Palace Kukulkan (Adults Only) features over 400 superior category rooms designed for comfort, many with balconies offering sea views. Guests can enjoy a full breakfast buffet with live cooking stations, fresh fruit, and juices each morning.

Dining & Culinary Options

Dining options at Riu Palace Kukulkan include international cuisine at the main restaurant with live cooking stations, as well as à la carte options in Asian, Mexican, and Italian styles. Snacks, ice creams, and top-brand drinks are available throughout the day at various bars, including a Burger bar by the pool.

Leisure & Activities

Leisure facilities include a gym, live music, and entertainment shows at night, along with access to diverse water activities like catamarans, kayaks, and bodyboards. Guests can also unwind at the Renova Spa, featuring relaxation pools and body treatments.

Location & Transport

Riu Palace Kukulkan is located in Zona Hotelera, offering convenient access to the main shopping center, restaurants, and attractions like La Isla Shopping Village and Yamil Lu'um Archeological Site. Cancun International Airport is approximately 11 miles away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
435 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Elite Junior Suite
Max:
2 persons
435 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Elite Oceanfront Junior Suite
Max:
2 persons
435 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cancun 6.5 mi
Airports
Cancun (CUN) 12.6 mi
Isla Mujeres (ISJ) 18.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • 24-hour security
  • Adults only
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Massage
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Blvd Kukulcan Km 12, Cancun, Mexico, 77500
Map view
street view
Blvd Kukulcan Km 12, Cancun, Mexico, 77500
Nearby
Mall
La Isla Shopping Village
1800 ft
CancunMexico
Avenida Kukulkan
1400 ft
Aquarium
Interactive Aquarium
1800 ft
Museums
Cancun Wax Museum
1600 ft
Beach
Playa Marlin
1400 ft
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
2000 ft
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
2000 ft
Mall
Luxury Avenue
2000 ft
Museums
Museo Subacuatico de Arte
1500 ft
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
1500 ft
Mall
Kukulcan Plaza
1500 ft
Shopping Area
Fashion Harbour
1200 ft
Shopping Area
Luxury Avenue Cancun
2000 ft
Blvd. Kukulcan 13
Marlin Beach
1300 ft
Mall
La Madonna
1400 ft
Parks
arte Garden
1300 ft
Restaurants
MB Restaurant
800 ft
Boulevard Kukulcan Km. 12.5 Zona Hotelera
The Azur
400 ft
Boulevard Kukulcan 12.5 Km
Hidden Garden Restaurant
1400 ft
Hotel District Loacted in Live Aqua Resort
Siete
1400 ft
Boulevard Kukulcan Km. 12.5
Thai Lounge
1900 ft
La Isla Shopping Village
MrPampas Kukulcan
1000 ft
Boulevard Kukulcan km 13 col. Benito Juarez
Cambalache Cancun
1600 ft
Blvd. Kukulcan Km. 12.5 La Isla Shopping Mall

Reviews and Ratings

Reviews from guests about their experience.
86%
loved their spa retreat and can’t wait to return.
8.6/10
Great
Rooms
7.6
Location
8.2
Service
8.8
Dining
6.2
Guest reviews
8.6/10
based on 5 reviews
8.8
8.8/10 based on 162 reviews
Ruth
United States of America, February  2025
6.6/10

My stay at the Riu Palace Kukulkan had its highs and lows. On the positive side, the service was excellent, and the hotel maintained a spotless environment. However, the dining experience was quite disappointing, with many food items lacking quality. Additionally, I encountered issues with my room upon arrival, which affected my first day.

Rooms
6.0
I booked a king bed but got two singles at first, which required a wait to fix. Eventually, I received a Junior Suite Ocean View that offered a stunning beach view.
Service
9.0
The staff were incredibly friendly and always prompt. They helped with our luggage transition and went above and beyond in housekeeping, leaving little surprises for us.
Location
8.0
The resort’s location on the beach was perfect. The scenery is amazing, making for a lovely stay, though the pool was a bit cold during my visit.
Dining
5.0
Unfortunately, the dining was below average. Most food felt pre-packaged, and I experienced food quality issues that led to food poisoning during my stay, which ruined part of my experience.
Facilities
7.0
The hotel facilities were well-maintained, continuously cleaned, and offered a range of activities and entertainment options that kept me engaged during the day.
Robert
United States of America, January  2025
7.4/10

I had a mixed experience at Riu Palace Kukulkan. The beach and grounds were absolutely immaculate, and I found the staff to be awesome and very efficient. But the food quality was a significant letdown, as we both ended up getting food poisoning during our stay, which spoiled a lot of our trip.

Rooms
6.0
The Junior Suite Ocean View was nice, but nothing extraordinary.
Service
9.0
The staff was personable and professional, making my experience pleasant despite the dining issues.
Location
8.0
The resort's location right on the beach was fantastic, offering beautiful views.
Dining
5.0
Unfortunately, the food quality was below average, with a lot of pre-packaged items. I also faced challenges with menu items not being available.
Facilities
7.0
The resort had nice facilities, but I found the pool to be a bit cold during my stay.
Felix
United States of America, November  2024
5.0/10

My stay at Riu Palace Kukulkan was overall quite enjoyable, with a few drawbacks. The hotel was immaculate, and the staff were incredibly welcoming, especially Addy in the lobby and Juan at the pool bar, who perfectly remembered my drink orders. However, the dining options left a bit to be desired, as the restaurants felt average at best, while the buffet offered a better experience. I would consider returning, possibly to try the Elite side next time.

Rooms
9.0
I stayed in a Junior Suite Partial Ocean View, and it was lovely, but the cleaning crew's twice-daily check-ins were a bit much for me.
Service
8.0
Service at the buffet was excellent, but I felt that the sit-down restaurants could improve in their attentiveness.
Location
9.0
The location was fantastic, right on the beach with beautiful views and easy access to local attractions.
Dining
7.0
While the buffet was far better than the themed restaurants, I found the food quality at the specialty dining to be disappointing; they didn’t live up to the expectations I had for such a resort.
Facilities
7.0
The pool area had fun daytime entertainment, though the gym was on the smaller side, and the overall facilities were well-maintained.
Robert
United States of America, November  2024
6.8/10

I had an amazing stay at Riu Palace Kukulkan! The beach and pools were fantastic, and I loved the lively entertainment. However, my room was chilly and took a while to warm up, plus some buffet items weren't fully cooked. Overall, I would definitely recommend this place despite a few minor issues.

Rooms
8.0
My Junior Suite was great but had temperature issues that took forever to fix. Overall, it was a nice room.
Service
9.0
The staff was warm and welcoming, especially Addy in the lobby and Juan at the pool bar. They really made me feel at home.
Location
9.0
Perfect location right on the beach with plenty of activities around. It was easy to soak up the sun and enjoy the ocean view.
Dining
7.0
The food was pretty average for an all-inclusive, but the buffet had a good variety. Some specialty restaurants were just okay, though.
Facilities
8.0
The hotel was exceptionally clean, and I appreciated the housekeeping that often left cute surprises. However, the gym felt a bit small.
Rebecca
United States of America, October  2024
6.8/10

I just returned from a 5-night stay at Riu Palace Kukulkan, and while my overall experience was enjoyable, there were some hiccups. The hotel was immaculate and the staff incredibly friendly, but the food and wifi left something to be desired. The buffet offered better variety than the themed restaurants, and I appreciated the consistent cleanliness throughout my stay. 🌴✨

Rooms
9.0
I stayed in a Junior Suite with an ocean view, which was stunning. However, I did find it odd that the cleaning crew asked about tidying up twice a day, even after I had already had my room cleaned in the morning.
Service
9.0
The service from the staff was exceptionally warm and welcoming. I enjoyed interactions with amazing housecleaning staff who changed sheets regularly. Addy at the lobby stood out for her really good service.
Location
7.0
The hotel is set in a prime location with beautiful views. However, I found that the wifi connection was problematic, especially since I realized I had to connect in the lobby first before accessing it in my room.
Dining
7.0
The buffet was by far the best dining option; the variety changed nightly and surpassed what I’d experienced at Vegas buffets. However, the themed restaurants were hit or miss, and I wasn't impressed with the food quality overall.
Facilities
7.0
The hotel grounds were pristine, and the pool area had some fun entertainment. However, I thought there should be more bathrooms around the hotel, and the gym was quite small.
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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room