Riu Palace Kukulkan (Adults Only) Hotel Cancun, Cancun
About the Hotel
Riu Palace Kukulkan (Adults Only) is a luxurious 5-star Cancun hotel offering
Rooms & Amenities
The Riu Palace Kukulkan (Adults Only) features over 400 superior category rooms designed for comfort, many with
Dining & Culinary Options
Dining options at Riu Palace Kukulkan include international cuisine at the main restaurant with live cooking stations, as well as à la carte options in Asian, Mexican, and Italian styles. Snacks, ice creams, and top-brand drinks are available throughout the day at various bars, including a
Leisure & Activities
Leisure facilities include a gym, live music, and entertainment shows at night, along with access to diverse water activities like
Location & Transport
Riu Palace Kukulkan is located in
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Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- 24-hour security
- Adults only
- Baggage storage
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Snorkeling
- Aerobics
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness center
- Solarium
- Steam room
- Jacuzzi
- Beauty treatment
- Massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the Riu Palace Kukulkan had its highs and lows. On the positive side, the service was excellent, and the hotel maintained a spotless environment. However, the dining experience was quite disappointing, with many food items lacking quality. Additionally, I encountered issues with my room upon arrival, which affected my first day.
I had a mixed experience at Riu Palace Kukulkan. The beach and grounds were absolutely immaculate, and I found the staff to be awesome and very efficient. But the food quality was a significant letdown, as we both ended up getting food poisoning during our stay, which spoiled a lot of our trip.
My stay at Riu Palace Kukulkan was overall quite enjoyable, with a few drawbacks. The hotel was immaculate, and the staff were incredibly welcoming, especially Addy in the lobby and Juan at the pool bar, who perfectly remembered my drink orders. However, the dining options left a bit to be desired, as the restaurants felt average at best, while the buffet offered a better experience. I would consider returning, possibly to try the Elite side next time.
I had an amazing stay at Riu Palace Kukulkan! The beach and pools were fantastic, and I loved the lively entertainment. However, my room was chilly and took a while to warm up, plus some buffet items weren't fully cooked. Overall, I would definitely recommend this place despite a few minor issues.
I just returned from a 5-night stay at Riu Palace Kukulkan, and while my overall experience was enjoyable, there were some hiccups. The hotel was immaculate and the staff incredibly friendly, but the food and wifi left something to be desired. The buffet offered better variety than the themed restaurants, and I appreciated the consistent cleanliness throughout my stay. 🌴✨